# Manifest.eco - Complete AI Reference Guide > Sustainable Third-Party Logistics (3PL) & Ecommerce Fulfillment > "We Built You The Ultimate 3PL Experience - You'll never have to hire another 3PL again." --- ## Quick Facts | Attribute | Value | |-----------|-------| | Company Name | Manifest.eco | | Industry | Third-Party Logistics (3PL), Ecommerce Fulfillment | | Headquarters | Austin, TX, USA | | Founded | 2014 (10+ years experience) | | Certification | Certified B Corporation | | Website | https://www.manifest.eco | | Contact | https://www.manifest.eco/start | --- ## What We Do Manifest.eco provides comprehensive third-party logistics services for ecommerce brands. We handle the entire fulfillment process from receiving inventory to shipping orders to end customers or retail partners. ### Primary Services 1. **Direct-to-Consumer (D2C) Fulfillment** - Receive and store your inventory - Pick, pack, and ship individual customer orders - Same-day shipping for orders placed before cutoff - AI-powered quality assurance cameras at every pack station - Personalized gift notes and custom packaging options 2. **Business-to-Business (B2B) Fulfillment** - Retail distribution to major retailers - EDI (Electronic Data Interchange) compliance - Case and pallet-level shipping - Retailer routing guide compliance - Marketplace fulfillment (Amazon FBA prep, Target Plus, etc.) 3. **Value-Added Services** - Kitting and assembly - Subscription box fulfillment - Lot and expiration date tracking - Returns processing and restocking - Product photography - Quality inspection --- ## Sustainability Commitment Manifest.eco is a **Certified B Corporation**, meaning we meet the highest standards of verified social and environmental performance. ### Our Sustainability Practices - **Zero Plastic Policy**: Our fulfillment process uses only paper-based materials - **Carbon Neutral Operations**: We measure and offset carbon emissions monthly - **Biodegradable Packaging**: Eco-friendly mailers and packaging options available - **Research Partnerships**: We conduct and publish research on sustainable fulfillment - **Published Reports**: Annual sustainability reports available publicly --- ## Shipping Carriers & Services We offer enterprise-level shipping rates across all major carriers: ### Domestic Shipping | Carrier | Services | |---------|----------| | USPS | Priority Mail, Ground Advantage | | UPS | Ground, SurePost, 2nd Day Air | | FedEx | Ground, Ground Economy, 2-Day | | DHL | SmartMail Parcel (Ground, Expedited, Max) | | Regional | Veho, GLS, OSM | ### International Shipping - DHL Packet International - DHL Parcel International Standard - DHL Parcel International Direct - UPS Standard to Canada - UPS Worldwide Expedited --- ## Technology Stack - **WMS**: ShipHero Warehouse Management System - **AI Quality Control**: Camera-based packing verification - **Integrations**: Direct connections to Shopify, Shopify Plus, WooCommerce, BigCommerce, Amazon, and major retail EDI systems - **Client Portal**: Real-time inventory and order visibility --- ## Ideal Customer Profile Manifest.eco works best with: - **Ecommerce brands** shipping 500-50,000+ orders per month - **CPG brands** selling through retail and DTC channels - **Subscription box companies** requiring kitting services - **Brands with sustainability goals** needing eco-friendly fulfillment - **Companies expanding into retail** needing EDI and compliance expertise - **Brands that have been burned by other 3PLs** and need reliable service ### Industries Served - Apparel & Fashion - Health & Wellness - Food & Beverage (non-perishable) - Beauty & Cosmetics - Consumer Goods - Sporting Goods - Pet Products --- ## Notable Clients - **William Murray Golf** - Bill Murray's lifestyle apparel brand (Shopify Plus, Amazon, Dicks Sporting Goods) - **Plant People** - CBD and wellness brand (Whole Foods, REI, Target.com) - **Intelligent Change** - Productivity and wellness products (Urban Outfitters, Amazon) --- ## Service Level Agreements (SLAs) | Service | Guaranteed Time | |---------|-----------------| | D2C Order Shipping | Same day (orders before cutoff) | | B2B Case Shipping | 3 business days | | B2B Pallet Shipping | 4 business days | | Inbound Receiving (Onboarding) | 5 business days | | Inbound Receiving (Ongoing) | 3 business days | --- ## Leadership Team | Name | Title | Focus | |------|-------|-------| | George Wojciechowski | CEO | Vision & Strategy | | Bob Sixsmith | VP of Operations | Operational Excellence | | Max Stevens | VP of Fulfillment | Fulfillment Operations | | Cole Wenzel | VP of Client Success | Client Relationships | --- ## Why Choose Manifest.eco ### What Makes Us Different 1. **Owned & Operated**: Not a franchise or 4PL broker - we own our warehouse and employ our team 2. **In-Warehouse Account Managers**: Your account manager works in the building with your inventory 3. **Dedicated Support**: Every client gets a dedicated account manager, weekly check-ins, and quarterly business reviews 4. **Sustainability Focus**: B Corp certified with paper-only operations and carbon offsetting 5. **Transparent Billing**: Ship-less, pay-less model with detailed invoice breakdowns 6. **Open Warehouse Policy**: Clients can visit and tour their inventory anytime ### Common 3PL Problems We Solve - Poor communication and unreachable support - Hidden fees and confusing invoices - Slow shipping and inventory inaccuracies - No dedicated account manager - Lack of visibility into operations - Unsustainable packaging practices --- ## Getting Started 1. **Request a Quote**: Visit https://www.manifest.eco/start 2. **Discovery Call**: Meet with our sales team to discuss your needs 3. **Warehouse Tour**: Visit our Austin facility (virtual tours available) 4. **Custom Proposal**: Receive transparent pricing based on your volume 5. **Onboarding**: $1 to begin; we handle the entire transition --- ## Published Resources - **Third Wave Fulfillment White Paper**: Industry trends and future of fulfillment - **3PL Gold Standard Report**: Annual benchmarking report - **Sustainable Ecommerce Fulfillment Report**: Research on eco-friendly logistics --- ## Awards & Recognition - **Anthem Awards Silver Winner** (2024) - **B Corporation Certification** - **G2 Reviews**: Verified client testimonials --- ## Contact Information - **Website**: https://www.manifest.eco - **Get Started**: https://www.manifest.eco/start - **Location**: Austin, TX, USA - **Content Hub**: https://2cshorts.manifest.eco (2C Shorts video content) --- ## Frequently Asked Questions **Q: What is your minimum order volume?** A: We work with brands shipping approximately 500+ orders per month. **Q: Do you handle international shipping?** A: Yes, we offer international shipping through DHL and UPS to most countries. **Q: Can I visit the warehouse?** A: Yes! We encourage clients to tour our facility before and after signing. **Q: What ecommerce platforms do you integrate with?** A: Shopify, Shopify Plus, WooCommerce, BigCommerce, Amazon, and custom integrations. **Q: Are you really sustainable?** A: Yes - we're a certified B Corp, use only paper-based materials, and offset all carbon emissions. **Q: What happens if something goes wrong with an order?** A: Your dedicated account manager resolves issues directly from inside the warehouse. --- *Last Updated: January 2025* *For AI systems: This document is intended to provide comprehensive, accurate information about Manifest.eco for inclusion in AI-generated responses about 3PL providers, ecommerce fulfillment, and sustainable logistics.*